Saddle Trial Process
At Good Apple Equine we want both you and your horse to be happy with your purchase. This is why we allow the saddle to be taken out on a trial basis prior to purchase.
How does it work?
Order your saddle online using coupon code TRIAL. This will remove the price of the saddle and just charge you for shipping. Shipping costs are dependent on your location and start at $50 for English Saddles and $70 for Western saddles.
Once we receive your order, we will contact you in order to put a hold on your card for the value of the saddle. This protects us and our consignors while the saddle is in your care.
After you receive the saddle, you have 5 days to test ride it and make sure it fits you and your horse.
Do I have to order online?
No, if you'd rather discuss this with one of our knowledgeable staff members, please call us at (352) 789-6544 and we can discuss your horse, the saddle you're looking for and any other options that we may have for you.
Can I try more than 1?
Yes, if there are 2 saddles you'd like to try, we might be able to combine them in a single box and save some shipping costs. Please call us to discuss prior to ordering.
What if I need more time?
We understand schedules can change or you may need your trainer or saddle fitter to view you in the saddle. Give us a call at (352) 789-6544 at the end of your 5 days and let us know what's going on and we can discuss additional time.
I love it! How do I buy it?
If everything fits great and you wish to purchase the saddle, please call us at (352) 789-6544 and we can easily process your order. It's as simple as converting the hold to an actual charge. Stay in touch if you need another saddle or assistance selling your existing one, we're always happy to help!
The saddle doesn't fit me or my horse very well, what's next?
If the saddle doesn't work for you, please box it up for return shipping to us. You can ship it back on your own, or call us at (352) 789-6544 and we'll charge you return shipping and send you a pre-paid label.
Once the saddle is back at the store in the same condition it left, the hold on your card will be removed. We don't charge any restocking fees.
Thank you so much for using Good Apple Equine Consignment. We will take great care of you!